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I Have Been Admitted...What Happens Now?

It is time to embark on your brand new journey as a WVU High School ACCESS student. We want diverse and motivated students from all over the country to begin their exciting journeys with our program. Please continue to share this opportunity with your friends, family, neighbors, and colleagues! 
Now that you are an admitted student to the WVU HS ACCESS Program, we encourage you to log into your WVU Portal (portal.wvu.edu) and eCampus systems (ecampus.wvu.edu) to take a tutorial. 
All final grades and/or course withdrawals will remain on the student's official academic transcript. We encourage our participating students to maintain satisfactory academic progress in all their attempted undergraduate courses through WVUStudents are subject to dismissal from the program for failure to meet academic standards, or if their overall WVU GPA falls below a 2.0 within two consecutive terms. 
Helpful Resources for Students:  Understanding  In-Person, Online, Asynchronous/Synchronous Course Delivery Formats, and much more.:   https://onlinestudents.wvu.edu/course-delivery-formats 
Admitted HS ACCESS students who are in need of academic accommodations may contact the WVU Office of Student Accommodations (OSA) to assist with accessibility resources throughout your participation in the High School ACCESS program. Please inquire with the HS ACCESS Program Director for more information. Here is the website for OSA:  https://osa.wvu.edu/home
Students may utilize the WVU STEM Learning Center for tutoring services. Here is the website for more information: Services | The Foundational STEM Collaborative | West Virginia University
Students can stop by for drop-in services Monday - Thursday, 10:00 AM - 5:00 PM if you are unable to make an appointment. The STEM Learning Center also offers virtual appointments on Fridays only, but a consultant must be working before they can support the students.
Activate your WVU Account at OKTA.WVU.EDU 

  1. To find your WVU ID number/username, please go to this link: https://login.wvu.edu/self-service/lookup
  2. If you're new to the University, you must activate your WVU Login account in Okta, WVU’s identity management system, before you’re able to access University resources. You will receive a Welcome to Okta email to your secondary email associated with your account. The email will contain your WVU Login username and a link to activate your account. If you don’t receive a Welcome to Okta email, view the steps in Activate your account without an email below. 
  3. In your Welcome to Okta email, click Activate Okta Account.

  4. Set up your security methods:

    • Okta Verify: Click Set up then Enroll. Follow the prompts to add your device. For more details, view Enroll in Okta Verify.

    • Duo MFA: Click Set up then Enroll. (THE CURRENT DUO APP WILL ONLY BE ACTIVE UNTIL OCTOBER 1, 2025)

      • New Duo users: Follow the prompts to add your device. For more details, view Set Up Duo on a Phone or Tablet.

      • Existing Duo users: You will be prompted to authenticate with your existing Duo device.

    • Password:

      1. Click Set up.

      2. Enter your password and click Next.

  5. Enroll in Okta Verify: Download the Okta Verify app from the App Store or Google Play on the mobile device you want to use to authenticate. 
    1. Download the Okta Verify app from the App Store or Google Play on the mobile device you want to use to authenticate.

    2. Log into okta.wvu.edu on your computer or separate device.

    3. Select Enroll in Okta Verify under the list of Apps on your dashboard.

    4. Click Set up. This will automatically generate a QR code to finish set up on your phone or tablet.

    5. Open the Okta Verify app on your device. If this is your first time using Okta Verify, tap Get Started. Otherwise, click the plus sign (+) at the top of the screen to add a new account.

    6. Choose Organization for your account type.

    7. Tap Yes, Ready to scan and allow access to the camera if prompted.

    8. Tap Allow if you want to receive authentication push notifications instead of opening the Okta Verify app each time you authenticate.

    9. When prompted, tap Scan a QR code, then scan the QR code from the set up screen.

    If you have issues scanning the QR code, click the Can’t scan? link. You can select to generate a text or email link to finish set up on your device instead.

    1. A Set up security methods screen will ask if you want to add any additional security methods, like a multi-factor token, to your account. This step is optional, and you can add or update your security methods at any time through okta.wvu.edu (login.wvu.edu).

    2. Click Continue to complete enrollment. 

  6. Activate your account without an email:

    If you don’t have a recovery email address associated with your account, you will not receive a Welcome to Okta email to activate your account.

    1. Go to okta.wvu.edu (login.wvu.edu).

    2. Enter your username and click Next. If you don’t know your username, use the Login/WVUID Lookup.

    3. If you have a phone number associated with your account, you will be prompted to verify your identity through a text message. Click Verify with your phone to receive a code.

 Can’t activate your account?

If you exit Okta before completing the activation process, your activation link will be invalidated. To finish activating your account, go to okta.wvu.edu (login.wvu.edu), enter your username, and follow the prompts to finish the activation process. 

Please contact the WVU IT Help Desk if you continue to have trouble setting up your OKTA account: 304-293-4444 (option #3). You'll need your WVU ID number when calling the IT office.

Visit the "Frequently Asked Questions" site for OKTA: https://wvu.atlassian.net/servicedesk/customer/article/184798418

(Please note that there could be a slight delay with your WVU credentials syncing up in the system if you are newly admitted and have received your confirmation email from the HS ACCESS Office. You can try again within 24-hours to proceed with this step.)


Steps to review your current WVU schedule (after you are registered):

1. Log into the WVU Portal (portal.wvu.edu) with your username and password.
2. Click on 'STAR'  
3. Then choose ' Student Profile' 
4. Then click on ' Look Up Schedule Details'
5. Choose the 'Current Term Date' if it's not reflected
 
Submitting a Payment (after you are registered for a course)
Important Notice: You cannot make a payment for a course until you are officially accepted as a WVU student and enrolled/registered for that semester. No forms of payment will be accepted prior to meeting each of these criteria. Once admitted and enrolled, students will receive a confirmation email with their 'Getting Started' information.

Please Note: Students who are on 3rd Party contracts for their courses will NOT make a personal payment through the WVU Portal. Please contact your high school principal, dual enrollment teacher, or district sponsor for more information. 

Students/parents/guardians can electronically make a payment through the STAR system by credit card or an electronic check by logging into the student’s WVU Portal account. The system is available nearly 24 hours a day and all payments are posted in real-time. Online payments are secure, fast, and easy!

To pay online follow the steps below :
  1. Sign into your WVU Portal:  https://portal.wvu.edu/ using your WVU issued Username and Password associated with your account.
  2. Once logged in, click on the  "PAY YOUR BILL HERE!" button to access your  “WVU MyAccount”.
  3. Please access the  Student Tutorial if you are logging into the WVU MyAccount for the first time to set yourself up as an “Authorized User.”  Tutorials | Student Accounts | West Virginia University (wvu.edu)
  4. All payments must be made through the student's WVU Portal/WVU MyAccount or mailed to WVU Student Accounts:  https://studentaccounts.wvu.edu/contact-us

If you are experiencing trouble with making a payment, or are interested in finding out more about payment plan options, select the "Contact Us" tab on the Mountaineer HUB website, then select "Request Assistance Now." Here is the website:  http://mountaineerhub.wvu.edu/   

  Find Your WVU Textbooks
  1. Students can opt out of the "First Day Complete Textbook Program" during the WVU Bookstore deadlines in each semester. Please reference the opt out link on the bookstore website, or if you receive a notice to do so in your WVU MIX emails. 

  2. To find if a textbook is required for your course:  http://wvu.bncollege.com/webapp/wcs/stores/servlet/TBWizardView?catalogId=10001&langId=-1&storeId=15062

  3. Click on Course Materials & Textbooks/Find Materials, then enter in the Department, Course Number, and the Section of the course from the drop-down menu. Select Retrieve Materials to see your options. 

  4. PLEASE NOTE: Students and parents are solely responsible for the costs of their required WVU textbooks, lab kits, access codes, or any other equipment that is necessary for their courses. You may obtain your required materials from other trusted sources such as the WVU Book Exchange, Amazon, etc. 


Need a copy of your academic transcript? 

To request an OFFICIAL WVU academic transcript, click on the link below for the Office of the University Registrar's website. Under the heading, "How to View or Request Transcripts": For Former Students and Alumni, click on the hyperlink for "Parchment Ordering Website":   http://registrar.wvu.edu/transcripts

Do you need to view or print your UNOFFICIAL WVU academic transcripts? Follow the steps below:

1. Log into your WVU Portal with your master ID and password: portal.wvu.edu
2. Click on the STAR tab
3. You should see your 'Student Services' options.  
4. Select 'Academic Transcript' from the list of options
6. Select 'All Levels' and 'Web Transcript' then 'Submit'.
7. Your comprehensive academic transcript will populate. You can print it to give to your high school guidance counselors or principals to verify your WVU grades and GPA after your final grades have officially been posted.  
WVU WITHDRAWAL POLICY: 

Important Information Regarding Course Changes, Drops, or Withdrawals.  

*HS ACCESS students may NOT add, drop, or withdraw from their registered WVU courses at any time throughout their participation in our program. All schedule changes must be completed by this office at the request of the student, the parents, or the high school official. Please note the official ADD/DROP PERIODS for each academic term that you are registered for a class https://registrar.wvu.edu/calendars/add-and-drop-dates  Students must contact the WVU HS ACCESS Office by email if they intend to be removed from a course at any time throughout the semester. 

* Students will receive a 'W' on their permanent academic transcripts for withdrawing from their college courses after the official WVU add/drop/withdraw deadline during any semester.  It is highly recommended that the students and their parents review the complete WVU withdrawal policy each semester that the student is enrolled in college courses:  WVU Withdrawal Policy

* Please pay special attention to the 'Parts of Term' that the student is registered for during the Fall, Spring, and Summer semesters. This will help you to determine when you the student is able to request a course withdrawal without consequence. This information will always be attached to your "Registration Confirmation and Getting Started" email that will come directly from the HS ACCESS Office when you are officially admitted and registered each semester.  

PLEASE NOTE: Students interested in participating in the WVU High School ACCESS Early College Program should consider their future financial aid eligibility when enrolling in dual credit coursework. See our Financial Impacts of Earning Dual Credits During High School webpage for additional information.

Please visit the Mountaineer Card Services website to obtain your WVU ID Card: 

https://wvu.atlassian.net/servicedesk/customer/portal/34/article/353141166?src=1342117784


Students who ride the Personal Rapid Transit (PRT) System at WVU:

All HS ACCESS Students should account for travel and wait times if you plan to use the PRT as a primary mode of transportation to and from your on-campus classes. Unexpected technical issues and/or severe weather can make service outages longer and more frequent. 

*** PLEASE NOTE:  High School students cannot use their WVU ID's to ride the PRT's. The WVU ID's are for identification purposes only while you are taking WVU courses.*** 

PRT outages are posted live on the WVU Department of Transportation’s Facebook page:  https://www.facebook.com/WVU-DOT-104121102981415/

Please Review WVU's Academic Standards and Guidelines, Student Conduct Codes, and Academic Dishonesty and Integrity Policies that will apply to ALL admitted ACCESS students:

http://catalog.wvu.edu/undergraduate/coursecreditstermsclassification/ 

https://studentresponsibility.wvu.edu/files/d/f0ae69b9-1461-45cb-81ee-40e48e2d978b/main-campus-revised-final-student-conduct-code-8-21-15c.pdf

  • If you are in need of assistance from the WVU HS ACCESS Office, please be sure to contact us at accesswvu@mail.wvu.edu or call (304) 293-9420.